I have created an Orbit account and I cannot find my Orbit Device

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11 comments

  • toborowski7

    I received an orbit for Christmas but it doesn’t work

  • Kimberly Barlett

    I created an account online before trying to do it on my phone. Now on my phone with my Bluetooth on, the Orbit appears not to have been activated as I didn’t hear the beep until I was switching a new battery because I thought the one preinstalled may have been dead. I tried the quick push on the Orbit button too. In none of these attempts has the search on my phone proving to be successful. What do I do now? If setting up the account online instead of my phone first is the issue, how can I fix this?

  • Ebrahim Mohamed almeqbaali

    Same thing

  • Byron Kirkwood

    Same thing. How to fix? "Orbit not found". It used to work but when I tried to link it to my new phone, I got the error message. I can't find anything in the manual that helps. Pls advise fix.

  • jwillemin5

    New phone , no orbit and keys are lost

  • carriemarrero74

    I tried to use it to find my keys and it didn't work, what a waste of my money!!

  • sjurcasa

     I created an account online before trying to do it on my phone. Now on my phone with my Bluetooth on, the Orbit appears not to have been activated as I didn’t hear the beep until I was switching a new battery because I thought the one preinstalled may have been dead. I tried the quick push on the Orbit button too. In none of these attempts has the search on my phone proving to be successful. What do I do now? If setting up the account online instead of my phone first is the issue, how can I fix this?

  • archhillaccounting

    This device is a piece of shit and stephen you are a fucking moron dont know what I am doing you instructions make no sense to me how do i contact you

  • jaymyown1

    Think I might have bought a black business card that doesn't do shit...
    All these reviews are great!

  • dsolomon002

    I have the same problem and I am quite steamed! Either I get a live response via a phone call FROM your "help" center, which appears to be you and you alone, I want my money back! I am contacting the source where you promoted your product on TV and hopefully they will put some pressure on you too.

    I need a call asap -- contact me via email to obtain my contact information!

    Fuming in San Diego

  • wannabeabelle

    Mine doesn't work either.  very disappointed in product unless I receive return phone call from some one who can trouble shoot the problem. .  Message left earlier. 

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